Tumble is a puzzle game made by Hanuma Global (“we”, “us”). This policy explains what information the game handles, why, and what choices you have. We wrote it to match what the app actually does, in plain language.
To let you continue where you left off, Tumble saves a small settings file on your device containing: the highest level you have unlocked, your stars per level, your Master Move counts, your sound, music and haptics preferences, lifetime play statistics (levels set, gems sorted, streaks), the date of your last daily gift, and a flag recording whether you own Remove Ads. This file is deleted when you uninstall the game or use Settings → Reset progress. Two features copy it, both described in §5.
Tumble shows ads only when you choose to watch one in exchange for an in-game reward (rewarded video). There are no interstitial or banner ads. Ads are provided by Google AdMob through the Google Mobile Ads SDK. When an ad is requested, Google may collect and process:
Google uses this data to serve ads, measure their performance, and prevent fraud, and may use it for personalised advertising where you have consented. Google's own policies apply to this processing: see how Google uses information from sites or apps that use its services and the Google Privacy Policy.
Consent. If you are in the European Economic Area, the United Kingdom or Switzerland, Tumble shows a consent form (Google's User Messaging Platform) before initialising the ads SDK, and only loads ads with the consent state you choose. You can change your choice at any time in Settings → Manage ad consent. Choosing not to consent does not stop you playing; the game simply shows non-personalised ads or no ads.
Remove Ads. Buying Remove Ads removes every ad: the game never requests one again, and the reward you would have watched an ad for after a jam is given without it.
In-app purchases (coin packs, Loupe's piggy bank and Remove Ads) are made through Google Play. Google processes the payment and your payment details are never shared with us. The game receives only a purchase token confirming that an item was bought, which it uses to unlock the item on your device and to restore purchases you already own. Google's handling of purchase data is described in the Google Privacy Policy.
Tumble does not ask for your name, contact details, contacts, photos, precise location, microphone or camera. It has no chat, no user-generated content and no social features. If you choose to email us a crash report (§6), we receive whatever your mail app sends, which will include your email address — that is you writing to us, and we use it only to answer you. We do not use a third-party analytics SDK. We rely on the aggregated, anonymised statistics that Google Play Console provides to every developer (installs, uninstalls, crashes, and retention rates) to improve the game.
Android Auto Backup. Tumble asks Android to include its save file in the device backup that Android already makes for your apps. Android encrypts it and stores it in your own Google Drive, under your Google account, where it does not count against your Drive quota; a new device restores it while the game installs. This is a service between you and Google — we have no access to the backup, cannot read it and cannot delete it. You can switch it off in Android Settings → Google → Backup, and you can delete existing backups from the Google One app or drive.google.com under “Backups”. Only the save file is backed up; the diagnostic files in §7 are excluded.
Backup code. Settings → Back up produces a long code containing your progress and copies it to your clipboard so you can move a save to another device or keep it before wiping a phone. The code is created on your device and goes wherever you send it and nowhere else; it never reaches us. It deliberately does not include your Remove Ads purchase, which travels through Google Play's own restore instead.
If Tumble stops unexpectedly, it writes a note on your device describing what the game was doing: the version, your device model and graphics settings, your level and star count, the last few screens and buttons you touched, and — where one exists — the technical stack trace. The next time you open the game it tells you the note exists and offers to send it.
Nothing is transmitted unless you tap “Send it.” Tapping it opens your email app with the report already written, so you can read every word before you send it and change or abandon it. The report contains no name, no email address, no advertising ID and nothing you have typed. If you tap “Not now”, the note is deleted. The game has no code that uploads anything by itself.
Tumble keeps a small on-device log of frame rates and its own internal warnings, used to find performance problems on a device we can physically plug in. It stays in the app's storage folder, is overwritten as it grows, is excluded from the Google backup in §5, and is deleted when you uninstall. It is never uploaded.
If you allow notifications, Tumble schedules reminders on your device — that a daily puzzle is waiting, or that a streak ends tonight. They are generated entirely on your device from the date; no server is involved and nothing about you is sent anywhere. Turn them off in Settings → Reminders or in Android's notification settings.
After a good run, Tumble may show Google Play's own in-app review card. The card is drawn by Google Play, not by us; anything you write in it goes to Google Play, and Google deliberately does not tell us whether you rated or what you said.
Tumble is a general-audience game and is not directed at children under 13 (or the applicable age of digital consent in your country). We do not knowingly collect personal information from children. The ads SDK is configured without child-directed treatment; if you believe a child has used the game and that data was collected, contact us and we will help you have it deleted through Google.
| Recipient | What | Why |
|---|---|---|
| Google AdMob | Advertising ID, device and ad-interaction data (§2) | Serving and measuring ads |
| Google Play | Purchase and entitlement data (§3); aggregated app statistics | Processing purchases; app distribution and stability reports |
| Google Drive (your account) | Your save file (§5) | Restoring your progress on a new device. We have no access to it. |
| Whoever you choose | A crash report (§6) or a backup code (§5) | Only when you send it yourself, from your own app |
We do not sell personal data and we do not share it with anyone else. If we ever add a service that changes this, we will update this policy and, where the law requires, ask for your consent.
Data on your device stays until you reset progress or uninstall. Data processed by Google is retained according to Google's policies, which you can manage through your Google account and your device's ads settings (Android: Settings → Google → Ads, where you can reset or delete your advertising ID).
Depending on where you live (for example under the GDPR, the UK GDPR, or the CCPA/CPRA) you may have the right to access, correct, delete, or object to processing of your personal data, and to withdraw consent. Because we hold no personal data ourselves, the practical ways to exercise these rights are: withdraw or change ad consent in the game's Settings; reset or delete your advertising ID in Android settings; uninstall the game to remove local data; and use Google's tools for data Google holds. You can also contact us at the address below and we will assist, including with requests you want passed to Google. You have the right to lodge a complaint with your local data protection authority.
The game communicates only with Google's advertising and billing services, over encrypted connections established by Google's SDKs. Your save file is stored in the app's private storage, which other apps cannot read.
If we change this policy we will update the date at the top and, for material changes, tell you inside the game before they take effect.
Hanuma Global
India
support@hanumaglobal.com
This policy is governed by the laws of India.